Privacy Policy

Tedelco S.R.L., with its registered office in Cluj-Napoca, Fagului Street no. 27/2, Cluj County, registered at the Trade Registry Office near the Cluj-Napoca Court under no. J12/1674/2003, having the unique identification code RO12867520, is a personal data controller.

Personal data will be collected and processed by Tedelco S.R.L. only to the extent permitted by the General Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).

Terms within the meaning of General Regulation (EU) 2016/679:

  • "personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
  • "processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  • "restriction of processing" means the marking of stored personal data with the aim of limiting their processing in the future.
  • "controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Tedelco S.R.L. processes the personal data collected on the basis of the conclusion and execution of contracts with clients, in order to realize legitimate interests in relation to the purposes mentioned above and in other situations based on the consent of the clients.

The purposes of data collection are:

  • informing the users/clients (buyers) regarding the status of their account on www.tedelco.com;
  • informing the users/clients about the progress and status of orders;
  • evaluating the products and services offered;
  • commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistical activities, monitoring and tracking sales and consumer behaviour.

By reading this Personal Data Protection Policy, you have been made aware that your rights provided by GDPR are guaranteed, namely:

  • the right to transparency of information, communications and modalities for exercising your rights;
  • the right to be informed and to access your personal data;
  • the right to rectification and the right to deletion of data;
  • the right to restriction of processing;
  • the right to data portability;
  • the right to object and not to be subject to a decision based solely on automated processing;
  • the right to lodge a complaint with the Supervisory Authority (ANSPDCP) in case of violation of your rights guaranteed by the legislation on the protection of personal data.

To exercise the aforementioned rights or for any question related to the way your data is used or if any of the data about you are incorrect, you can address a written, dated and signed request to Tedelco S.R.L. in Cluj-Napoca, Fagului Street no. 27/2, Cluj County, to the attention of the data protection officer or at the email address: office@tedelco.ro.

In the request, please mention if you want the information to be communicated to a certain address (postal or e-mail) or through a courier service that ensures that you will personally receive the information. Please take into account that, before responding to any such request, we reserve the right to verify your identity, to ensure that the request comes from you. You also have the right to go to court for any violation of your rights regarding the processing of personal data. The information you provide will be used and stored only for the purpose for which you have provided it, to manage, support and evaluate our services, including to prevent breaches of system security, and to comply with the law and our contractual terms. In this regard, Tedelco S.R.L. will store your data in accordance with the Data Retention Policy which sets predefined and well-documented deadlines for different categories of personal data, depending on the specifics of the operations for which they are required. Moreover, Tedelco S.R.L. ensures that personal data are adequate, relevant and limited to what is necessary for the purposes for which they are processed and also ensures that the period for which the personal data are stored is limited, and upon reaching the deadlines, the personal data will no longer be processed for these purposes.

Tedelco S.R.L. may provide your personal data to other companies with which it is in partnership relations, but only on the basis of a confidentiality commitment on their part, which guarantees that these data are kept secure and that the provision of this personal information is done according to the current legislation, as follows: courier service providers, banking services, other companies with which we can develop joint market offerings of our products and services, authorised representatives of Tedelco S.R.L. Romania acting within the limits and purposes set by Tedelco S.R.L., according to the conditions of this Policy.